SHIPPING & RETURNS

Shipping 

Tracking number is provided with the shipping confirmation e-mail, so you can follow your order until it is delivered.

Your order will be dispatched within 1-5 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail. 

The following shipping charges will be added to your order:

Denmark : 10 EURO

Europe : 20 EURO

Rest of the world: 40 EURO (SPEND OVER 100 EURO AND WE SHIP FOR 25 EURO )

 

Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.

International orders will be delivered within 1-10 days from the day you received your shipping confirmation.

Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. 

Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.

Please notice that we are unable to deliver to P.O. box adresses.

Returns

If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to Martin Asbjørn within the following 14 days from having notified us. 

Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:

Place the product in a shipping box or plastic bag. Hats and caps must be returned in a box so they do not get squashed out of shape.

Enclose the original sales receipt to the product. 

Write RETURN on the package to ensure a faster expedition.

Send the package to:

Martin Asbjørn Aps. Esplanaden 3A, 1263 Copenhagen, Denmark

The return and financial responsibility is yours until it reaches Martin Asbjørn Aps.

Please notice that we can exchange your items to another size or color if available in stock. 

 

All enquiries regarding shipping please contact shop@martinasbjorn.com

 

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